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Shipping & Delivery Policy


If you have any shipping related queries, please contact us at

Lo&Co ship all items using local courier delivery or Australia Post. You will receive an email with tracking information once your order has been dispatched. Please allow 3-10 business days for deliveries. If, in the unlikely event we are unable to supply your order in full, we will contact you within 2 business days to discuss a revised supply date or offer you an alternative or refund.

Standard Shipping

Standard shipping on orders will incur a flat fee of $10 and are shipped using courier delivery. Our Lo&Co packages will require a signature upon delivery. If you are not home at the time of delivery, a card will be left with re-delivery instructions.

Orders over $150 receive free standard shipping.

International New Zealand Shipping

Standard shipping on all New Zealand orders is $40 and orders are sent via DHL. Customers are responsible for any duties and taxes payable, a signature will be required upon delivery.

If you are an international customer, please email your order requirements to and we will be able to provide you with a delivery quote.