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Shipping & Delivery Policy


If you have any shipping related queries, please contact us at

Lo&Co ship all smaller non bulky items using local courier delivery. While furniture and larger bulky items are shipped using our freight carrier. Please allow 3-10 business days for deliveries. If in the unlikely event we are unable to supply your order in full we will contact you within 2 business days to discuss a revised supply date or offer you an alternative or refund.

Standard Shipping

Standard shipping on orders will incur a flat fee of $10 and are shipped using courier delivery. Our Lo&Co packages will require a signature upon delivery. If you are not home at the time of delivery, a card will be left with re-delivery instructions.

Orders over $150 receive free standard shipping.

International New Zealand Shipping

Standard shipping on all New Zealand orders is $40 order are shipped via DHL. Customers are responsible for any duties and taxes payable, a signature will be required upon delivery.

Shipping on Furniture & Larger Bulky Items

Our standard delivery charges do not apply to furniture and larger bulky items. A separate courier delivery charge will be calculated at checkout, this cost will be applied to your order at checkout.

These items are shipped with our freight carrier and will require a signature upon delivery, therefore delivery of furniture and larger items is unavailable to PO boxes. Please ensure you check all items prior to accepting and signing for your delivery, and if you believe any items have been damaged in delivery please refuse delivery of these items.